Magento 2.3.2 not recognizing available memory

I’m running into an issue as I add products to our store where it will get a “failed to allocate memory error”, and in the error it says it’s used up all 756MB of memory trying to allocate an additional 2MB or something, but the server actually has 4GB of memory.

I have a developer I work with and he and I have both edited the php.ini file to increase the memory limit to 4GB, but nothing’s changed. He says there doesn’t appear to be an issue with Magento but rather the sever, but to me it looks like Magento’s not recognizing what’s available on the server. Is there anything I’m overlooking that could fix this quickly (I’m trying to add items to a configurable product but the screen never loads)?